best knowledge base software of 2022

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There are many different types of knowledge base software available on the market. The best knowledge base software is typically the one that is best suited to the specific needs of your organization. To help you decide which software is best for you, we’ve put together a list of the five best knowledge base software options, based on our findings.

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What are the best knowledge base software

Helpjuice

Helpjuice is a cloud-based knowledge base software that offers a wide range of features and a simple, user-friendly interface. Helpjuice is an excellent choice for businesses of all sizes, as it offers a free plan for up to three users, and paid plans start at just $15 per month.

Helpjuice’s features include:

  • A drag-and-drop editor that makes it easy to create and edit articles
  • A search function that allows users to quickly find the information they need
  • A “Suggested Articles” feature that recommends articles to users based on their search query
  • The ability to add images, videos, and other multimedia content to articles
  • A “Featured Articles” section that allows you to highlight the most important articles
  • The ability to create custom article templates
  • Integration with Google Analytics to track article performance

Confluence

Confluence is a cloud-based knowledge base software from Atlassian, the same company that makes the popular Jira software. Confluence is a bit more expensive than Helpjuice, starting at $10 per user per month, but it offers a wide range of features that make it worth the price.

Confluence’s features include:

  • A rich text editor that makes it easy to format articles
  • The ability to add comments and @mentions to articles
  • A “Like” button that allows users to show their appreciation for an article
  • The ability to create custom article templates
  • A “Space Directory” that makes it easy to find the right space for your needs
  • Integration with Jira for tracking issues and projects

Bloomfire

Bloomfire is a cloud-based knowledge base software that offers a wide range of features and a simple, user-friendly interface. Bloomfire is an excellent choice for businesses of all sizes, as it offers a free plan for up to five users, and paid plans start at just $10 per month.

Bloomfire’s features include:

  • A drag-and-drop editor that makes it easy to create and edit articles
  • A search function that allows users to quickly find the information they need
  • A “Suggested Articles” feature that recommends articles to users based on their search query
  • The ability to add images, videos, and other multimedia content to articles
  • A “Featured Articles” section that allows you to highlight the most important articles
  • The ability to create custom article templates
  • Integration with Google Analytics to track article performance

ServiceNow

ServiceNow is a cloud-based knowledge base software that offers a wide range of features and a simple, user-friendly interface. ServiceNow is an excellent choice for businesses of all sizes, as it offers a free plan for up to five users, and paid plans start at just $10 per month.

ServiceNow’s features include:

  • A drag-and-drop editor that makes it easy to create and edit articles
  • A search function that allows users to quickly find the information they need
  • A “Suggested Articles” feature that recommends articles to users based on their search query
  • The ability to add images, videos, and other multimedia content to articles
  • A “Featured Articles” section that allows you to highlight the most important articles
  • The ability to create custom article templates
  • Integration with Google Analytics to track article performance

Notion

Notion is a cloud-based knowledge base software that offers a wide range of features and a simple, user-friendly interface. Notion is an excellent choice for businesses of all sizes, as it offers a free plan for up to five users, and paid plans start at just $10 per month.

Notion’s features include:

  • A drag-and-drop editor that makes it easy to create and edit articles
  • A search function that allows users to quickly find the information they need
  • A “Suggested Articles” feature that recommends articles to users based on their search query
  • The ability to add images, videos, and other multimedia content to articles
  • A “Featured Articles” section that allows you to highlight the most important articles
  • The ability to create custom article templates
  • Integration with Google Analytics to track article performance
Disclosure:This blog post may contain affiliate links. This means that if you click on one of the affiliate links and make a purchase, I’ll receive a small commission at no extra cost to you. Thank you for your support

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